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Rewards Program

What is the Andiamo Rewards Program?

It's our loyalty program! We've created the Rewards Program so we can give back to our best customers because we are grateful that you shop with us.

How do I join?

Your rewards are recorded automatically, you do not need to join. Every time you make a purchase, we aggregate your purchases and award you one of our memberships: Silver, Gold or Platinum.

The membership level is determined on your spend from the past six months, counting back from March & October of every year.

How can I find out what my membership is?

We sent several newsletters a year with special membership promotions. Your newsletter will state if you are a Silver, Gold or Platinum member, but please remember that you will only receive membership emails if you are subscribed to receive our newsletters. If you do not receive these just contact our team on 1800 263 426 or email info@andiamo.com.au.

Do memberships expire and get reset?

Yes. Memberships resets mid March and October of every year.

Once we determine your level, you will receive an introductory membership email with your status and your gift voucher to spend online. This email also contains important details about your membership.

For example: If you ended March 2018 at the Gold level, you are locked into Gold status until October 2018. To stay Gold until March 2019, you will need to continue spending at a Gold level during the next 6 months. If instead you spend at a Silver level between March 2018 and October 2018, your level will reset to Silver at in October 2018.

How do I receive my perks?

We will alert you of your perks or send them to you by email. Some of the perks are available at checkout, and others are use-whenever coupons.

As part of your membership you might receive an ongoing discount on full priced items only*. In order to see your special ongoing discount, you must be logged into your account. If you do not have an account, please ensure to create one by clicking on MY ACCOUNT at the top right corner of the screen and filling out the form under NEW CUSTOMERS. Follow screen prompts until account is created. Please note that your Membership IS NOT applied to your account automatically. To apply your membership to your account, please email info@andiamo.com.au. and our team will update your status – this process might take up to 24 hours.

If you have an account and cannot remember your password, please just use the REGISTERED CUSTOMERS "Forgot Password" link to reset your password.

Andiamo Rewards Policies

Andiamo Rewards (hereafter known as the Program) Is governed by these Policies and FAQS.

To participate in Andiamo Rewards, you must have an Andiamo Account, and only one account must be associated with your program participation. Promotional codes you receive as part of the Program are subjected to the terms and conditions included with those codes and may be used to apply discounts towards previous purchases, purchases of gift certificates, taxes, duties, or shipping (unless otherwise specified). All promotional codes are personal to you, have no cash value, and may not be sold, transferred or shared with others. Unused promotional codes cannot be reissued after expiration date.

We reserve the right to change, modify or discontinue the Program or these policies and FAQs at any time. Participation in Andiamo Rewards by commercial customers or purchasing for resale is not allowed. We may suspend or terminate your participation in the Program at our sole discretion at any time. In the event that your participation in the Program is terminated, you will not be able to use any promotional codes, even if the expiration dates associated with such promotional codes have not yet passed.

How much do I have to spend to reach the different membership levels?

Silver: $500 in 6 months Gold: $1000 in 6 months Platinum: $2000 in 6 months

I'm a SILVER member. What are my benefits?

1. Personalised Shopping Advice: Enjoy exclusive appointments with one of our Andiamo fit experts. Your consultancy can be scheduled in our head-office or via the phone.

2. A $50 voucher every season: As long as you keep your Silver status, you will receive a $50 voucher to spend online & in-store every season.

3. You have a permanent 5% discount for full priced items: Never pay full price again. Your online account applies a 5% discount every time you shop full priced items. Please note: You must be logged into your account to see the discount applied. These will appear as a sale discount in our category views, but only for you!

4. Private Sales Preview: You get to know about sales and promos at least 1 day before other shoppers. This means you get first dibs at our most popular styles.

I'm a GOLD member. What are my benefits?

1. Personalised Shopping Advice: Enjoy exclusive appointments with one of our Andiamo fit experts. Your consultancy can be scheduled in our head-office or via the phone.

2. A $80 voucher every season: As long as you keep your Gold status, you will receive a $80 voucher to spend online & in-store every season.

3. You have a permanent 10% discount for full priced items: Never pay full price again. Your online account applies a 10% discount every time you shop full priced items. Please note: You must be logged into your account to see the discount applied. These will appear as a sale discount in our category views, but only for you!

4. Private Sales Preview: You get to know about sales and promos at least 2 days before other shoppers. This means you get first dibs at our most popular styles.

I'm a PLATINUM member. What are my benefits?

1. Personalised Shopping Advice: Enjoy exclusive appointments with one of our Andiamo fit experts. Your consultancy can be scheduled in our head-office or via the phone.

2. A $110 voucher every season: As long as you keep your Platinum status, you will receive a $110 voucher to spend online & in-store every season.

3. Free Alterations: If you need a pair of pants to be taken up, or a dress to be taken in, we will do it for you free of charge.

4. You have a permanent 15% discount for full priced items: Never pay full price again. Your online account applies a 15% discount every time you shop full priced items. Please note: You must be logged into your account to see the discount applied. These will appear as a sale discount in our category views, but only for you!

Private Sales Preview: You get to know about sales and promos at least 3 days before other shoppers. This means you get first dibs at our most popular styles.